Our Commitments
We put our money where our uptime is. Clear commitments. Clear consequences. If we don't deliver, you get credited.
Six Pillars of Trust
Every commitment backed by action, not just words.
99.99% Uptime Guarantee
For compute, storage, and networking. Measured monthly. No asterisks. Miss our target? You get service credit automatically—no tickets required.
Enterprise-Grade Security
Your data deserves bank-level protection. We deliver it without the bank-level complexity.
- DDoS protection included
- Encrypted at rest & in transit
- Regular security audits
Data Sovereignty
EU-only infrastructure. Full GDPR compliance. Your data never leaves Europe. Period.
Transparent Pricing
No hidden fees. No egress surprises. No bandwidth gotchas. What you see is what you pay.
Sustainable Operations
100% renewable energy across all datacenters. Because uptime and the environment both matter.
24/7 Human Support
Real engineers who understand infrastructure, not chatbots reading scripts. When something breaks, you talk to someone who can fix it.
SLA Commitments
- • 99.99% uptime guarantee for compute, storage, and networking services. Measured monthly with no asterisks.
- • Credit for downtime: Miss our target and you get service credit automatically. No tickets required.
- • Transparent reporting with real-time status, historical uptime, and monthly reports. See exactly how we're doing.
Credit Schedule
If we miss our uptime target, you get credited automatically.
Compliance & Data Location
European cloud infrastructure that takes compliance seriously. Your data stays where you put it, backed by certified datacenter facilities.
GDPR Compliant
Full compliance with European data protection regulations. DPA available on request.
ISO 27001 Datacenters
Our datacenters are ISO 27001 certified for information security management.
SOC 2 Datacenters
Our datacenter facilities are SOC 2 Type II audited for security and availability.
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